Audiojunkie – Music Production and Education Website Privacy Policy

At Audiojunkie, we are committed to protecting and respecting your privacy. We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
 

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. If you do not wish to accept this Privacy Policy, please leave this website immediately.

If you have any questions regarding this policy and our privacy practices, contact us by email at studio@audiojunkie.co.uk

 

Who are we?

Audiojunkie is a UK based music production and education organisation operating across the East Midlands. The business was established in 2005 by Eddy Mentzel to deliver high quality music education/training for all ages and communities.

 

How we collect and store your personal information

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive our newsletter.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. When you subscribe to our newsletter, you can cancel your subscription at any time and are given an easy way of doing this.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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What type of information is collected from you

The personal information we collect might include your name and email address, where provided by you.  When you visit audiojunkie.co.uk we may use third-party services, such as Google Analytics, to collect standard internet log information, details of visitor numbers and behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our website. This information is anonomous and only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personal identifiable information through our website, such as newsletter subscriptions, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

 

How your information is used

We may use your information to:

 

• process orders that you have submitted;

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• carry out our obligations arising from any contracts entered into by you and us;

 

• process entries into a competition;

 

• seek your views or comments on the services we provide;

 

• notify you of changes to our services;

 

• send you communications or information which you have requested;

We review our retention periods for personal information on a regular basis. We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers or associated organisations for the purposes of completing tasks and providing services to you on our behalf.
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Such third parties must keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Audiojunkie’s network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third-party product providers to bring you a range of products and services. When you enquire about or purchase one or more of these products, the relevant third-party provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third-party product providers may share your information with us which we will use in accordance with this Privacy Policy.

 

How you can access and update your information

The accuracy of your information is important to us.  If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at studio@audiojunkie.co.uk

You have the right to access the personal information we hold about you by making a subject access request in accordance with Data Protection Legislation. You can make your request to studio@audiojunkie.co.uk
Security precautions in place to protect the loss, misuse or alteration of your information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

 

Use of ‘cookies’

Like many other websites, the Audiojunkie website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookie policy. Turning cookies off may result in a loss of functionality when using our website.

 

Consent

By using our website you consent to the collection and use of your personal information in the manner set out above.

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that site.
Aged 16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

 

Transferring your information outside of the United Kingdom

Our website uses If you use our services while you are outside the UK, your information may be transferred outside the UK in order to provide you with those services.

 

Website Analysis

Our website uses Google Analytics software to monitor activities and trends of our website users.  This software tracks demographical and geographical information. The information collected does not include bank details or any sensitive personal data. Data collected by Google Analytics is for Audiojunkie’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
How we communicate with you

We may contact you to notify you regarding your newsletter subscription, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in January 2022.

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